Refund Information

Release of Excess Financial Aid for Spring 2026

  • Refunds of excess financial aid are issued after attendance has been verified which will occur once classes have started for the current term.
  • The earliest possible date a student is eligible to receive a refund of excess financial aid for the Spring 2026 term is February 2, 2026. Students who are only attending FAST classes must wait until their classes have started in order to be eligible to receive their excess aid.
    • Students who are first-time borrowers of federal student loans are required to wait until February 18, 2026 to be eligible to receive their excess loan funds.
    • Students who are receiving spring only loans will have the 2nd disbursement released on March 18, 2026.
  • Prior to receiving their refund, students can use excess financial aid to purchase books from a DMACC bookstore beginning January 2, 2026.
  • Students can select how they would like to receive their refund. Learn more about selecting a refund method.

Tuition Refunds

Spring term 2026

Refunds for overpayment of tuition will be issued on February 2, 2026. A student who has dropped all classes and does not plan to attend spring term may call the Student Accounts Office at 515-964-6446 or email mybill@dmacc.edu to request an early refund of payment. To determine whether or not you are eligible to receive a refund of your tuition payment, please refer to the Add/Drop with refund page.

All other refunds

Once a student has referred to the Add/Drop with refund page to determine their refund eligibility, they should make sure they have selected a refund method. For further information regarding setting up a refund method or to discuss the refund process, please call the Student Accounts Office at 515-964-6446 or email mybill@dmacc.edu.

Refund Selection

Follow these steps to select your refund method:
  1. Log in to myDMACC.
  2. On the left side of the screen in the blue navigation list, scroll down to the section named Tools. Under the Tools header, select Financial.
  3. In the list under the Financial section, click Account Detail for Term. This should re-direct you to your Account Detail screen.
  4. From the Account Detail screen, click on the Payment and Refund Management button. This will direct you to the Nelnet site.
  5. On your first visit, follow the prompts to create an account with Nelnet.
  6. After creating an account, select Manage Refunds to enroll in a refund method.
  7. Enter your information. Your refund will be sent using the method you selected.

*Please Note: If you are having issues when clicking the Payment and Refund Management button, please log out and clear your browser cache. Once cleared, log back in and try again. If issues persist, please call Student Accounts at 515-964-6446.

Refund method options:
  • Direct Deposit (ACH) to your bank account: You will need to enter your bank routing and account numbers. Funds will typically be available in your bank account 3-4 days after the date your refund is processed on your student account.
  • Reloadable Debit Card: You will need to enter the routing and account numbers for the card. Funds will typically be available on your card 3-4 days after the date your refund is processed on your student account.
Additional information about reloadable debit cards:
  • If you choose the reloadable debit card option, you will need to obtain your own debit card.
  • Cards may typically be purchased for about $5 at many big box retailers, gas stations and drug stores.
  • Some cards are also available online.
  • Reloadable debit cards work like traditional debit cards in that they may receive direct deposits and available funds may be used to make everyday purchases, pay bills, transfer money, etc.
  • Some cards have associated fees and requirements so you should take time to research the best card for you.