Pay My Bill
Payment Options
Pay Your Bill Online
Pay OnlineNOTE: A negative account balance reflects a credit to you. Contact Student Accounts at mybill@dmacc.edu or 515-964-6446 for assistance.
Pay Online Instructions
- Select the "Pay Online" button (above) to log in and view your Account Detail screen.
- From the Account Detail screen, you can view your current balance.
- To make a payment, select the Payment and Refund Management button. This will direct you to our payment processing site via Nelnet Business Solutions.
- On your first visit, follow the prompts to setup your payment profile.
- After creating your profile, select Make a Payment.
Pay in Person or by Mail
Payments may be made in person at the following campus locations:
- Ankeny
- Boone
- Carroll
- Des Moines/Urban
- Newton
- West
The following payment methods are accepted:
- Debit Card*
- Credit Card
- Check or Money Order
- Cash
* If your debit card payment is denied contact your bank to make sure you aren't exceeding your daily/transaction limit. They will be able to preauthorize a payment to DMACC to allow processing.
Payments may also be mailed to the following address (be sure to include the student ID and/or the remittance portion of your billing statement):
Des Moines Area Community College
Attn: Student Accounts
2006 S Ankeny Blvd. Building 1
Ankeny, IA 50023
Pay by Phone
- Call: 515-964-6446
- Office hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.
Payment Plan
The semester-based automatic payment plan (processed by Nelnet Business Solutions) allows students or authorized payers to make payments on a monthly basis on accounts with a balance of $200 or more. A $30 non-refundable fee is assessed by Nelnet at the time of your application and is automatically deducted from your checking or savings account or charged to your credit/debit card. If you select a payment plan option that requires a down payment, that is also immediately deducted at the time of enrollment. Monthly payments are automatically deducted on the 5th of each month.
Once you have set up your payment plan, you may update the account information used for automatic withdrawals by following the set up instructions to access the Nelnet system. To make other changes to a payment plan, please contact Student Accounts at mybill@dmacc.edu or 515-964-6446.
Important: You must apply for an online payment plan by the due date indicated on your DMACC billing statement.
Payment plan information and instructionsAuthorized Payer
Parents (grandparents, guardians, sponsors, etc.) can be set up by the student as an 'Authorized Payer'. Authorized Payers have access to the account balance and the ability to pay online through our Enterprise payment system. (Authorized payers do NOT have access to grades, class schedules, transcripts, etc.) Authorized Payers can also setup payment plans through their online account.
Authorized Payer DetailsOther Sources of Payment
Payment on student accounts can be made by other sources including your employer, outside scholarship(s), or a third party.
Other sources detailsCollege Savings Iowa 529 Plan
If you plan to pay tuition with a qualifying Iowa 529 plan please request funds at least two weeks prior to your tuition due date. For information regarding how to withdraw funds from your 529 account go to the College Savings Iowa withdrawal information page.
Financial Aid
Students who are interested in learning about their eligibility to earn a financial aid award can visit the DMACC Financial Aid Website.
Past-Due Accounts
Indebtedness Policy
Students who have a balance due to the College should contact Student Accounts to resolve their debt. Unpaid debts may be referred to a collection agency and/or a credit bureau. Students with unpaid financial obligation may have a Student Account hold put on their record. The hold may permit students to withdraw from credit courses provided the withdrawal deadline is met, but will prohibit students from enrolling in courses. A Student Account hold may prevent students from obtaining or sending transcripts and receiving diplomas. Any online registration activity will not be allowed. Students must contact the Registration Department directly to add or drop once this hold has been applied. The Registration Office can be reached at 515-964-6800.
Contact Student Accounts to discuss repayment options for past debts that have not yet been referred to a collection agency.
- Office hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.
- Location: Building 1, Ankeny campus
- Phone: 515-964-6446.
If a past due balance has been referred to a collection agency, students should work with that agency to set up a payment plan.
State Offset
DMACC participates in the Iowa Statewide Offset program which means that debts due to DMACC may be collected from students' State of Iowa tax refunds. The State Offset program can also include payments from lottery and casino winnings, childcare earnings, and other state funded services or employment.