Letter to Online Students

This letter contains information about the following for your Online course:

  • Online Course Start Dates
  • Course Login Information
  • Online Student Resources
  • Book Ordering Information
  • Canvas Training Information
  • Proctors

Online Course Start Dates:

Your course will appear in Canvas one day before the scheduled start date. Online courses are NOT self-paced. You need to get into the course the first day of the class and participate in the first week (to avoid being dropped from the class after the second week). Then continue to access the course at a minimum of two or three times a week for the entire term. 

Course Login Information:

DMACC uses Canvas to deliver courses. You can find the link by going to the DMACC homepage (www.dmacc.edu), clicking on the myDMACC button on the top of the page, and logging in.

  • Logging in to myDMACC will give you access to Canvas, your DMACC email, Office 365, and Banner Self Service.
  • You were previously sent information from the DMACC Registrar with your DMACC username and password.
  • If you have been a DMACC student previously, you may already know your DMACC username and password.
  • If you have forgotten your password or if you have not received your letter, you can reset it by clicking the “Trouble Signing In” link on the myDMACC login page or by contacting DMACC Tech Support (call 515-965-7300 or email techsupport@dmacc.edu).

Online Student Resources:

The links on the Online webpage have answers for frequently asked questions, tutorials, information on free tutoring, and links to various help sites. Please visit the links found at Online Student Resources.

Book Ordering Information:

In most cases, you are required to have a book for your course. Visit the DMACC Bookstore website for more details.

Be sure to buy the textbook designated for the specific section you are enrolled in. If the online course you are enrolled in is through the DMACC Career Advantage Program, DMACC will purchase your book and send it to your high school counselor.

Microsoft Office 365 is available to students at no cost. We highly recommend you use this software and install it on your computer to help make your online course easier to utilize. You can access Office 365 when you login to myDMACC.

Canvas Training Information:

You will be able to access an optional, online training course by logging into Canvas and clicking on the “Student Training and Resources” course on the Dashboard. This course contains help guides, common tools you can practice using, and other helpful resources.

For additional resources, visit the Training Videos website. 

Proctors:

Some instructors may require you to have a proctor for your tests. If this is the case, each faculty or program will determine the proctoring option(s) for their course or program. Your instructor will provide you with more information in the syllabus or prior to the test if there is a proctor requirement.

Before Class Starts:

Be prepared to actively participate in the class on the first day that it is available.

Tech Support:

If you have questions about your course that are NOT technically related, you should attempt to contact your instructor first. In many cases, it is just a matter of the instructor making a minor change. If you find that your question requires more technical assistance, you can contact Tech Support at techsupport@dmacc.edu, call 515-965-7300 or 1-800-362-2127 X7300, or visit the Tech Support website.

Sincerely, 
DMACC Online