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Jay Nickelson joined DMACC West Campus in August 2000. His background in electronics and telecommunications has spanned over the last 20 years.
Working with various telecom companies including MWR Telecom, McLeodUSA and the military, Jay has training in many different areas of the telecommunications landscape.
His career experiences he brings to DMACC are fiber optic communications, field operations management, local loop fault finding and engineering, switching systems, and overall network operations. His career in telecom has included duties from training, technician and management level positions.
Jay holds several IT certifications including the Telecom Industry Association's - Convergence Technology Professional (CTP), various vendor certifications in fiber optics, open source software and others. Jay also has been awarded a B.S. in Psychology with emphasis in education and employee training.
James Stephens joined DMACC as an adjunct instructor in May 2016. His experience in telecommunications and network operations spans over 20 years while serving in the United States Air Force. He spent his first 10 years as a network control technician maintaining, restoring, and installing a variety of communication technologies including switching, transmission, and data networking systems. He completed his technician career as supervisor of a 17-person, systems control facility.
For the next 11 years he served as a cyber operations officer in various roles managing the Air Force's enterprise network. His duty titles included network operations manager, network engineer, and network communications contracts case officer. His final job was as instructor of Air Force ROTC at Iowa State University.
James holds a BS in Computer Science and an MA in Information Technology Management.