Meet the Telecom Faculty

Amy Hill joined DMACC in June of 2014. Her career in the telecommunications and the electrical industry started in 2002.

She is a DMACC graduate and began her career in the Network Technology / Telecom  program.  After her training at DMACC, she became a union telecommunications technician working with various electrical contractors around Des Moines.  Amy's work experience lies with installing structured cabling systems of all sorts in the commercial building industry. She has installed copper and fiber optic cabling, security, nurse call systems, coax, and wireless networks throughout her career. In doing so she has managed many projects from large to small, along with training many future technicians along the way.

Amy has many vendor specific certifications that apply to installing copper and fiber networks. She also has an A.G.S degree from DMACC with an emphasis in telecommunications.


Jay Nickelson

Jay Nickelson joined DMACC West Campus in August 2000. His background in electronics and telecommunications has spanned over the last 20 years.

Working with various telecom companies including MWR Telecom, McLeodUSA and the military, Jay has training in many different areas of the telecommunications landscape.

His career experiences he brings to DMACC are fiber optic communications, field operations management, local loop fault finding and engineering, switching systems, and overall network operations. His career in telecom has included duties from training, technician and management level positions.

Jay holds several IT certifications including the Telecom Industry Association's - Convergence Technology Professional (CTP), various vendor certifications in fiber optics, open source software and others. Jay also has been awarded a B.S. in Psychology with emphasis in education and employee training.

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James Stephens joined DMACC as an adjunct instructor in May 2016. His experience in telecommunications and network operations spans over 20 years while serving in the United States Air Force. 
He spent his first 10 years as a network control technician maintaining, restoring, and installing a variety of communication technologies including switching, transmission, and data networking systems. He completed his technician career as supervisor of a 17-person, systems control facility.

For the next 11 years he served as a cyber operations officer in various roles managing the Air Force's enterprise network. His duty titles included network operations manager, network engineer, and network communications contracts case officer. His final job was as instructor of Air Force ROTC at Iowa State University.

James holds a B.S. in Computer Science and a M.A. in Information Technology Management.


      Lance Allison

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Lance Allison joined DMACC in March of 2013, and has been an Adjunct Instructor with the Network Technology Telecom/Data Communications Program.
Lance was a student of the Network Technology Telecom/Data Communications Program at DMACC WEST between 2002 and 2004. His telecommunications career started in the summer of 2003. He was an intern at NexGen Communications and later left that organization ten years later as their VP of Network Operations. He spent two years at Consolidated Communications
as an Optical Transport Engineer and currently works with UnityPoint Health as a Transport Network Engineer.

He has strong Layer 1-4 skills consisting of Optical DWDM/ROADM, MPLS, IP Protocols, Metro Ethernet, and Network Design. He has worked on major
mobile backhaul deployments, 100G DWDM rollouts, MPLS network enhancements, and more.