Refund Information

Need help setting up your refund preference? Click the link below for step by step instructions for setting up your refund preference.

Release of Excess Financial Aid for Spring 2020

  • Refunds of excess financial aid are issued after attendance has been verified which will occur  once classes have started for the current term.
  • The earliest possible date a student is eligible to receive a refund of excess financial aid for the spring 2020 term is February 3rd, 2020. Students who are only attending late start classes must wait until their classes have started in order to be eligible to receive their excess aid.
    • Students who are​ first time borrowers of federal student loans are required to wait until February 19th to be eligible to receive their excess loan funds.
  • Prior to receiving their refund, students can use excess financial aid to purchase books from a DMACC bookstore beginning January 6th, 2020.
  • Students can select how they would like to receive their refund by logging on to dmacconecard.vibeaccount.com and choosing a refund preference. More information on selecting a refund preference can be found here.

Tuition Refunds

Spring term 2020

Refunds for overpayment of tuition will be issued on February 3rd, 2020. If a student has dropped all classes and does not plan on attending during spring ​term they may call the Student Accounts Office at 515-964-6446 to request an early refund of payment. To determine whether or not you are eligible to receive a refund of your tuition payment, please refer to the Add/Drop with refund page.

All other refunds​

Once a student has referred to the Add/Drop with refund page to determine their refund eligibility, they should make sure they have selected a refund preference. To select a preferred refund method, students need to use the information on their student ID to login to the website dmacconeca​rd.vibeaccount.com and select 'Get Started'. Setting up a refund preference will ensure students receive their refund as quickly as possible. For further information regarding setting up a refund preference or to discuss the refund process, please call the Student Accounts Office at 515-964-6446 or refer to the DMACC OneCard information page.

Click the link below for step by step instructions for setting up your refund preference.