FACTS Student Payment Plan

General Information

  • You must owe at least $200 dollars to set up a payment plan.
  • There is a $25 non-refundable fee per term associated with activating a FACTS payment plan. This fee is due at the time the plan is set up and will be withdrawn from the account you provide.
  • Payments will be automatically withdrawn from the account of your choosing on the 5th of each month.
  • Payment plans can be set up online through the Web Info System.
  • Separate payment plans need to be created for Fall, Spring, and Summer terms.
  • If you make a change to your class schedule after setting up your payment plan, please call the Student Accounts Office at 515-964-6446.
  • Call Nelnet Business Solutions at 800-609-8056 if you need to change or update the account used for your payment plan.
      *Please note: Depending on what type of account you use to setup your payment plan, it can take up to a week for your payment to fully process and post to your DMACC student account. ​


 Spring 2020 payment plan options

No. of PaymentsMonths of PaymentsDown PaymentLast day to Apply Online***
5Dec - April
Dec 3
Jan - April
Jan 2
​3Feb - April
​​25%Jan 27
​2March & April
​40%Feb 25


***IMPORTANT: You must apply for an online payment plan by the due date indicated on your DMACC billing statement.  

Steps to set up a plan

  1. Log in to your myDMACC portal and click on the Web Info System icon.
    If you don't know your login information, please visit the help page and choose the appropriate option from the left side navigation column.Web Info System link in the portal
  2. Click on 'Student Accounts / Pay or view your bill' at the bottom of the screenMain with marks small.png

  3. Click on "Setup Payment Plan to pay Student Account Balance"
     SA options payment plan with marks.png

  4. Select the upcoming term. (NOTE: New payment plans must be set up for each term)term select with marks.png

  5. Click on the eCashier logo at the bottom of the term summary pageecashier with marks.png

  6. Follow the onscreen instructions provided by Nelnet Business Solutions to set up your FACTS payment plan. For assistance Nelnet customer service can be reached by calling 800-609-8056​.