Summer Rental Returns and Buyback

​All 3 DMACC Bookstore locations will be available for in-store rental returns or buyback 

Please note that all buybacks performed in the store REQUIRE a current student ID.

The deadline for rental returns at all campuses is August 15, 2022. 

Rental Return options will vary by campus so please see below for detailed instructions on how to return your rentals, what options are available, and dates/times of availability. For any questions please reach out to the contact information listed in the table below.

Course LocationOrder Books From

Online

dmaccankenyshop.com or call 515-964-6302 or email 1084mgr@follett.com with any questions

Ames/Hunziker Center

dmaccbooneshop.com or call 515-433-5034 or email 1085mgr@follett.com with any questions

Ankeny Campus

dmaccankenyshop.com or call 515-964-6302 or email 1084mgr@follett.com  with any questions

Boone Campus

dmaccbooneshop.com or call 515-433-5034 or email 1085mgr@follett.com with any questions

Carroll Campus

dmaccankenyshop.com or call 712-792-8311 or email 1084​mgr@follett.com with any questions

Indianola

dmaccankenyshop.com or call 515-633-2427 or email 1084mgr@follett.com with any questions

Knoxville

dmaccankenyshop.com or call 515-964-6302 or email 1084mgr@follett.com with any questions

Newton Campus

dmaccankenyshop.com or call 515-964-6302 or email 1084mgr@follett.com with any questions

Norwalk

dmaccankenyshop.com or call 515-633-2427 or email 1084mgr@follett.com with any questions

Pappajohn

dmaccurbanshop.com or call 515-248-7212 or email 1088mgr@follett.com with any questions

Perry/VanKirk Center

dmaccankenyshop.com or call 515-964-6302or email 1084mgr@follett.com with any questions

Southridge Center

dmaccurbanshop.com or call 515-248-7212 or email 1088mgr@follett.com with any questions

Urban Campus

dmaccurbanshop.com or call 515-248-7212 or email 1088mgr@follett.com with any questions

West Campus

dmaccankenyshop.com or call 515-633-2427 or email 1084mgr@follett.com with any questions

Winterset

dmaccankenyshop.com or call 515-633-2427 or email 1084mgr@follett.com with any questions

All Campuses

  • Can accept any summer​ term rental textbook regardless of which bookstore it was rented from. If you rented from multiple campuses/bookstores you may return them all to a single bookstore location. 
  • Will be able to receive textbooks that are shipped back to them.  You can use the carrier of your choice and shipping will be at your expense (except Carroll, Newton and West). We recommend using a trackable service. Below are the detailed instructions for shipping back your rented materials:
  1. Sign in to your campus bookstore website using the email you used to rent with.  If you forgot or haven’t set up a password please click “forgot password” to reset.  Then click on My Account-Rentals.
  2. You will be directed to the “Rentals Page” in “My Account”.
  3. Scroll down to view “Rental History”.  Click the “Return by Mail Button” or “Return all Rentals by Mail” link.  A pop-up will open
  4. Follow the steps to print your packing list.  Print 2 copies, one to go in your box, the other to take to your shipping carrier as it has the store address.
  5. Take note of your tracking number.  You will receive an email confirmation when your rental return is processed.
  6. If the above steps do not work for you please write your name, email address, phone number, and patron ID on a sheet of paper to include with your rental return package.

Campus Specific

In person rental return and drop off will vary by location so please see below for your campus specific options and instructions.

Ankeny

No curbside drop-off will be available for rental returns. Please have your name, phone number, email address, and patron ID number with your return. Rental returns will be available from 8 am to 4 pm Monday thru Thursday and 8 am - 3 pm on Fridays. Please do not drop books off at the library or in the Better World Books box outside of the bookstore. If you do so, your books will not be checked-in and your account would be charged for non-return fees.​

Boone
Rental books can be dropped off at the Bookstore on Monday through Thursday 9 am - 4 pm and Friday 9 am - 3 pm. Please have your name, phone number, email address, and patron ID number with your return.​

Carroll
You can return your rental textbooks to one of the three locations: Ankeny, Boone, or Urban. If you are not able to return them in person, please reach out to the Ankeny Campus bookstore for a return label so you can ship the rentals back. We will also be sending prepaid labels to your campus for you to ship your rentals back.

Newton
You can return your rental textbooks to one of the three locations: Ankeny, Boone, or Urban. If you are not able to return them in person, please reach out to the Ankeny Campus bookstore for a return label so you can ship the rentals back. We will also be sending prepaid labels to your campus for you to ship your rentals back.

Urban
Rental books can be dropped off Monday thru Thursday from 8 am - 4 pm and Friday 8 am - 2 ​pm. Please have your name, phone number, email address, and patron ID number with your return.​

West
You can return your rental textbooks to one of the three locations: Ankeny, Boone, or Urban. If you are not able to return them in person, please reach out to the Ankeny Campus bookstore for a return label so you can ship the rentals back.​ ​We will also be sending prepaid labels to your campus for you to ship your rentals back.