Skip to Main Content

 Transcript Requests

DMACC will send or issue a transcript when students, or former students, request it.

Transcripts can be requested online via the DMACC Web Info System. Transcripts can also be requested by downloading the Transcript Request Form [PDF] and mailing, faxing or emailing it to the DMACC Transcript Department. The Transcript Request form must be filled out completely, or it will not be processed.

A letter requesting a transcript will also be honored. Transcript requests should include the student's name, Social Security number or DMACC ID number, telephone number, dates of attendance, the address to where the transcript should be mailed, and the student's signature.

Except during peak periods, transcripts are sent within three to four working days after the receipt of the request. Transcript requests are processed in the order they are received. There is no fee for transcripts unless special services are requested.

In order for the transcript to be official, it must be sent directly to the receiving institution. Copies of transcripts issued to students are considered unofficial. Students may view an unofficial copy of their academic record on the DMACC Web Info System.

Transcripts will not be issued or available for viewing for students who have an unpaid financial obligation to DMACC.

Transcript Contact Information:

Transcript Questions: 515-964-6396

Fax: 515-965-7111

Email forms to:

Academic Records, Bldg. 1
2006 S. Ankeny Blvd.
Ankeny, IA. 50023

*No phone requests will be taken.

Toward the end of each semester, watch for important End of Term Information in the Announcements section of the DMACC home page. (This section will provide information on when transcripts for the most recent semester are available.)

DMACC students can print and view their grades using the DMACC Web Information System.

  1. Go to the Web Information System
  2. Enter your DMACC ID number and PIN (Your PIN must be exactly six characters.)
  3. Select Student Services
  4. Select Student Records
  5. Select Academic Transcript or Request Printed/Official Transcript

Frequently Asked Questions

How do I request my HiSet or GED transcript?

Go to or call 1-855-313-5799.

Can I get my transcript the day class ends?

No. Instructors have several days to electronically submit their grades to the Registrar's Office for processing. Transcripts are held for current session grades if specified on the student transcript request form and are mailed approximately two weeks after the end of term.

When should I order my transcript?

If you are graduating from the most recent term and would like your degree on your transcript, please wait 3-4 business days after grades have been posted to request your transcript. To verify your degree has been awarded please view your unofficial transcript on the Web Info System.

If you would like grades from the most recent term on your transcript please verify that grades have been posted before requesting it on the Web Info System.

How long does it take a transcript to be processed?

When a student formally requests a transcript, the transcript is mailed out within 3 to 4 business days if the student's account is current. Transcripts will not be released until delinquent accounts have been paid.

How much does a Transcript cost?

Transcripts are mailed free of charge. There is a $5 charge for faxing, which is completed within 24 business hours. Faxed transcripts are considered unofficial. Same day service is also $5 and is processed within 24 business hours.

* Faxing and Same Day Services are not available during Peak work times.

How do I get help with my user name, password and PIN?


Call Tech Support @ 515-965-7300 or 1-800-362-2127 ext. 7300

Can I get a transcript if I have a hold on my account?

Transcripts will not be released until delinquent accounts have been paid.

How long will it take for a transcript to reach another institution?

After you have requested your transcript from DMACC and it has been processed, it will be mailed. Mailing times vary, depending on their destination. Please note that transcript intake processing times at receiving institutions may cause delays. The institution may have received the transcript, but not yet processed it. Please allow a couple weeks for this process to be completed. For efficiency, please contact the receiving institution first.

How do I request an official transcript sent to me?

Official transcript requests are mailed directly to an institute, agency or employer. Official transcripts are NOT issued to a student. Transcripts that are mailed or picked up by students are stamped with the words "Issued to student."

Does my transcript have the DMACC seal?

DMACC College credit transcripts are printed on security paper that does not require a raised seal to be official.

Why does my transcript say "In Progress"?

A class is still in session and has not yet ended, or the instructor has not yet assigned a grade.

Verification of Enrollment | Academic Progress/Grades | Address/Name/Emergency/SS# Changes

« Academic Records Home Page