Office Assistant Diploma

The Office Assistant diploma curriculum is for individuals who want to develop or refresh their office skills in order to qualify for general office work. Students gain a basic knowledge of English, math, computer applications, and human relations skills. By selecting an emphasis during Term 2, students are able to customize their curriculum and gain specialized skills.

Locations: Ankeny, Boone, Carroll, Urban
Selected courses in this program are offered at other campuses.

Program Entry Requirements

Complete an application, satisfy the assessment requirement, and attend any required information/registration session. Students start any term.

Graduation Requirements

To earn an Office Assistant diploma, a student must complete all course work as prescribed and maintain a 2.0 grade point average.

What Kind of Work Will You Do?

  • Schedule appointments, give information to callers, direct visitors to destinations
  • Read and route incoming communications, paper and electronic
  • Complete various keyboarding tasks
  • Prepare¬†correspondence, minutes of meetings, and reports
  • Perform mathematical and basic bookkeeping tasks
  • Input and process information on computers

What Skills and Abilities Will You Need?

  • Ability to communicate well
  • Ability to work under pressure
  • Ability to read and follow directions
  • Ability to work with people of all ages and backgrounds
  • Ability to proofread
  • Ability to make decisions and solve problems
  • Ability to collaborate and fulfill team responsibilites


  • Good judgment and common sense
  • Dependable and responsible
  • Good business work ethics
  • Team player
  • Adaptable

What Else Should I Consider about this Certificate?

  • Variety of job possibilities
  • Advancement opportunities available
  • All students may participate in professional organizations
  • Students may take the Certified Professional Secretary exam and the Microsoft Office Specialist certification exam
  • Average starting salary $26,333

Recommended High School Courses

Composition, Speech, Business Math, Applied Math, Accounting, Computer Literacy, Human Relations, Keyboarding, Office Procedures, Word Processing