Des Moines Area Community College.

Office Assistant Skills Grid

Reading Skills

Skill Level

1. Recognize common words and meanings. MASTERED (will not be retaught in the program)
2. Recognize task-related words with technical meanings. TAUGHT in the program
3. Recognize meanings of common abbreviations, acronyms, codes, and symbols. REVIEWED briefly in the program (familiarity need before program entry)
4. Identify factual details within text. MASTERED (will not be retaught in the program)
5. Follow sequential directions to complete a task MASTERED (will not be retaught in the program)
6. Determine the main idea of a passage. MASTERED (will not be retaught in the program)
7. Use table of contents, index, appendices, glossary, section headings and subheadings. REVIEWED briefly in the program (familiarity need before program entry)
8. Locate pages, titles, paragraphs, figures, or charts needed to answer questions or solve problems. MASTERED (will not be retaught in the program)
9. Distinguish between relevant and irrelevant information in text or visuals. MASTERED (will not be retaught in the program)
10. Skim or scan to determine whether or not text contains relevant information. MASTERED (will not be retaught in the program)
11. Cross-reference within and across source materials to select information to perform a routine. REVIEWED briefly in the program (familiarity need before program entry)
12. Use information entered on a form to complete a task. REVIEWED briefly in the program (familiarity need before program entry)
13. Combine information from multiple sources that contribute to the completion of a task. TAUGHT in the program
14. Select parts of text or visual materials to complete a task. REVIEWED briefly in the program (familiarity need before program entry)
15. Read column charts to obtain information. MASTERED (will not be retaught in the program)
16. Locate chart information from a grid of rows and columns. MASTERED (will not be retaught in the program)
17. Cross-reference charted material with text. REVIEWED briefly in the program (familiarity need before program entry)
18. Apply information from tables or graphs to locate malfunctions or select actions. TAUGHT in the program
19. Use flow charts and organizational charts to sequence events, arrive at a decision, or problem solve. REVIEWED briefly in the program (familiarity need before program entry)
20. Identify components within a schematic. NOT APPLICABLE to the program
21. Isolate problem components in schematics, tracing to cause of problem and interpreting symbols. NOT APPLICABLE to the program
22. Identify details, labels numbers, parts of an illustration, and parts from a key or legend. MASTERED (will not be retaught in the program)
23. Follow sequenced illustrations as a guide. MASTERED (will not be retaught in the program)
24. Interpret three-dimensional drawings of objects for assembly or disassembly. Not a
25. Determine meanings of figurative/idiomatic/technical usage of terms, using context clues as reference. MASTERED (will not be retaught in the program)
26. Make inferences from text. MASTERED (will not be retaught in the program)
27. Organize information from multiple sources. REVIEWED briefly in the program (familiarity need before program entry)

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Language Skills

Skill Level

1. Articulate words clearly when speaking. MASTERED (will not be retaught in the program)
2. Make standard English usage choices. TAUGHT in the program
3. Adjust language level to the audience and the situation. TAUGHT in the program
4. Spell general vocabulary words correctly. REVIEWED briefly in the program (familiarity need before program entry)
5. Write key technical words accurately on forms. TAUGHT in the program
6. Spell task-related words and abbreviations correctly. TAUGHT in the program
7. Write complete sentences. REVIEWED briefly in the program (familiarity need before program entry)
8. Punctuate sentences correctly. TAUGHT in the program
9. Enter appropriate information onto a form. TAUGHT in the program
10. Record essential information in phrases or simple sentences. REVIEWED briefly in the program (familiarity need before program entry)
11. Transfer numbers, codes, dates and figures onto appropriate sections of forms. TAUGHT in the program
12. Select relevant details for a written communication. TAUGHT in the program
13. Outline a situation by identifying key ideas and support details. TAUGHT in the program
14. Write brief, descriptive accounts of activities or transactions performed. REVIEWED briefly in the program (familiarity need before program entry)
15. State general impressions of an event or situation as they relate to specific reporting goals. REVIEWED briefly in the program (familiarity need before program entry)
16. Summarize events and dialogue in an accurate, complete, and objective manner. REVIEWED briefly in the program (familiarity need before program entry)
17. Summarize the major points presented in a written communication. TAUGHT in the program
18. Generate a written communication according to a specific format (e.g., memo). TAUGHT in the program
19. Write a report including necessary support documentation. TAUGHT in the program
20. Identify intent, target audience, and essential details. TAUGHT in the program
21. Generate a written communication, arranging sections logically. TAUGHT in the program
22. Write a brief justification for actions taken and provide good reasons for rejecting alternative actions. TAUGHT in the program
23. Appraise a written communication and make adjustments to improve clarity. TAUGHT in the program

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Math Skills - Whole Numbers

Skill Level

1. Read and write whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
2. Round whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
3. Add whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
4. Subtract whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
5. Multiply whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
6. Divide whole numbers. REVIEWED briefly in the program (familiarity need before program entry)
7. Apply divisibility tests. MASTERED (will not be retaught in the program)
8. Use correct order of operations. REVIEWED briefly in the program (familiarity need before program entry)
9. Recognize prime and composite numbers. REVIEWED briefly in the program (familiarity need before program entry)
10. Do calculations mentally. MASTERED (will not be retaught in the program)
11. Estimate answers. REVIEWED briefly in the program (familiarity need before program entry)

Math Skills - Fractions

Skill Level

12. Read and write fractions. REVIEWED briefly in the program (familiarity need before program entry)
13. Round to the nearest 1/2 or whole. REVIEWED briefly in the program (familiarity need before program entry)
14. Arrange fractions in order. REVIEWED briefly in the program (familiarity need before program entry)
15. Reduce fractions to lowest terms. REVIEWED briefly in the program (familiarity need before program entry)
16. Change mixed numbers to improper fractions. REVIEWED briefly in the program (familiarity need before program entry)
17. Change fractions to equivalent fractions. REVIEWED briefly in the program (familiarity need before program entry)
18. Add fractions. REVIEWED briefly in the program (familiarity need before program entry)
19. Subtract fractions. REVIEWED briefly in the program (familiarity need before program entry)
20. Multiply fractions. REVIEWED briefly in the program (familiarity need before program entry)
21. Divide fractions. REVIEWED briefly in the program (familiarity need before program entry)
22. Estimate answers. REVIEWED briefly in the program (familiarity need before program entry)

Math Skills - Decimals

Skill Level

23. Read and write decimals. REVIEWED briefly in the program (familiarity need before program entry)
24. Round decimals. REVIEWED briefly in the program (familiarity need before program entry)
25. Arrange decimals in order. REVIEWED briefly in the program (familiarity need before program entry)
26. Add decimals. REVIEWED briefly in the program (familiarity need before program entry)
27. Subtract decimals. REVIEWED briefly in the program (familiarity need before program entry)
28. Multiply decimals. REVIEWED briefly in the program (familiarity need before program entry)
29. Divide decimals. REVIEWED briefly in the program (familiarity need before program entry)
30. Change fractions to decimals. REVIEWED briefly in the program (familiarity need before program entry)
31. Change decimals to fractions. REVIEWED briefly in the program (familiarity need before program entry)
32. Use scientific notation. NOT APPLICABLE to the program

Math Skills - Percent

Skill Level

33. Read and write percents. REVIEWED briefly in the program (familiarity need before program entry)
34. Change percents to decimals. REVIEWED briefly in the program (familiarity need before program entry)
35. Change decimals to percents. REVIEWED briefly in the program (familiarity need before program entry)
36. Change percents to fractions. REVIEWED briefly in the program (familiarity need before program entry)
37. Change fractions to percents. REVIEWED briefly in the program (familiarity need before program entry)
38. Use ratio and proportion. TAUGHT in the program
39. Compute a percent of a number. EX: What is 6% of 40? TAUGHT in the program
40. Find what percent one number is of another. EX: 6 is what % of 8? TAUGHT in the program
41. Find the base. EX: 8 is 10% of what? TAUGHT in the program
42. Compute: discounts, markup, tax, commission. TAUGHT in the program
43. Compute simple interest. TAUGHT in the program
44. Compute compound interest. TAUGHT in the program
45. Compute percentages mentally. REVIEWED briefly in the program (familiarity need before program entry)

Math Skills - Direct Measurement

Skill Level

46. Measure to the nearest 1/16 inch. NOT APPLICABLE to the program
47. Use inches, feet, yards, miles. NOT APPLICABLE to the program
48. Measure to the nearest millimeter. NOT APPLICABLE to the program
49. Use millimeter, centimeter, meter, kilometer. NOT APPLICABLE to the program
50. Measure weight to the nearest ounce. NOT APPLICABLE to the program
51. Measure weight to the nearest gram. NOT APPLICABLE to the program
52. Measure angles to the nearest degree. NOT APPLICABLE to the program
53. Measure temperature (Fahrenheit). NOT APPLICABLE to the program
54. Measure temperature (Celsius). NOT APPLICABLE to the program
55. Measure perimeter. NOT APPLICABLE to the program
56. Measure circumference. NOT APPLICABLE to the program
57. Use an architect's/engineer's scale. NOT APPLICABLE to the program

Math Skills - Computed Measurement

Skill Level

58. Convert from Metric to English units. NOT APPLICABLE to the program
59. Convert from English to Metric units. NOT APPLICABLE to the program
60. Compute areas of squares, rectangles, and parallelograms. NOT APPLICABLE to the program
61. Compute areas of triangles. NOT APPLICABLE to the program
62. Compute areas of trapezoids. NOT APPLICABLE to the program
63. Compute areas of circles. NOT APPLICABLE to the program
64. Use square inches, feet, and yards. NOT APPLICABLE to the program
65. Use square millimeters, centimeters, and meters. NOT APPLICABLE to the program
66. Compute volume of rectangular solids. NOT APPLICABLE to the program
67. Compute volume of cylindrical solids. NOT APPLICABLE to the program
68. Use cubic inches, feet, and yards. NOT APPLICABLE to the program
69. Use cubic millimeters, centimeters, and meters. NOT APPLICABLE to the program
70. Compute mass from volume and density. NOT APPLICABLE to the program
71. Find degree of precision/accuracy of calculations and measurements. NOT APPLICABLE to the program
72. Identify significant digits. NOT APPLICABLE to the program
73. Use the Pythagorean theorem. NOT APPLICABLE to the program
74. Do geometric constructions. NOT APPLICABLE to the program

Math Skills - Statistics

Skill Level

75. Calculate mean. NOT APPLICABLE to the program
76. Find median. NOT APPLICABLE to the program
77. Find mode. NOT APPLICABLE to the program
78. Construct line, bar, circle, and picture graphs. NOT APPLICABLE to the program
79. Interpret graphs. NOT APPLICABLE to the program
80. Calculate simple probabilities. NOT APPLICABLE to the program

Math Skills - Algebra

Skill Level

81. Use exponential notation. NOT APPLICABLE to the program
82. Use algebraic expressions (Ohms Law, gas laws, etc.). NOT APPLICABLE to the program
83. Simplify algebraic expressions. NOT APPLICABLE to the program
84. Solve linear equations. NOT APPLICABLE to the program
85. Have the equivalent of 1 year of High School algebra. NOT APPLICABLE to the program

Math Skills - Trigonometry

Skill Level

86. Use trig tables. NOT APPLICABLE to the program
87. Compute missing angles of triangles using trig. NOT APPLICABLE to the program
88. Compute missing sides of triangles using trig. NOT APPLICABLE to the program

Math Skills - Miscellaneous

Skill Level

89. Work with non-decimal numeration systems (binary, hexadecimal). NOT APPLICABLE to the program
90. Use a calculator for basic operations on whole numbers and decimals. REVIEWED briefly in the program (familiarity need before program entry)
91. Use a calculator for basic operations with fractions. REVIEWED briefly in the program (familiarity need before program entry)
92. Use special features of a calculator such as memory and constant. TAUGHT in the program

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Learning Skills

Skill Level

1. Use effective textbook study techniques. MASTERED (will not be retaught in the program)
2. Take competent notes from lecture. MASTERED (will not be retaught in the program)
3. Take tests in objective formats. MASTERED (will not be retaught in the program)
4. Take essay tests. REVIEWED briefly in the program (familiarity need before program entry)
5. Locate materials in library. REVIEWED briefly in the program (familiarity need before program entry)
6. Plan a reasonable study schedule. MASTERED (will not be retaught in the program)
7. Follow sequential instructions. MASTERED (will not be retaught in the program)
8. Develop sequential instructions. MASTERED (will not be retaught in the program)
9. Make accurate observations. REVIEWED briefly in the program (familiarity need before program entry)
10. Identify significant similarities and differences between two or more items. REVIEWED briefly in the program (familiarity need before program entry)
11. Classify or match items by their distinguishing features. MASTERED (will not be retaught in the program)
12. Draw logical inferences based on observations. MASTERED (will not be retaught in the program)
13. Identify cause and effect relationships. REVIEWED briefly in the program (familiarity need before program entry)
14. Given a problem, analyze the situation and identify and evaluate possible causes. REVIEWED briefly in the program (familiarity need before program entry)
15. Given a problem, identify and evaluate alternative solutions and arrive at a workable solution. REVIEWED briefly in the program (familiarity need before program entry)

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Computer Skills

Skill Level

1. Operate a microcomputer system. TAUGHT in the program
2. Demonstrate keyboarding skills. TAUGHT in the program
3. Use a word processing program. TAUGHT in the program
4. Use a desktop publishing program. TAUGHT in the program
5. Use a spreadsheet program. TAUGHT in the program
6. Use a data base program. TAUGHT in the program
7. Use a graphics program. TAUGHT in the program
8. Use a computer aided drafting program. NOT APPLICABLE to the program
9. Use a computer assisted manufacturing program. NOT APPLICABLE to the program
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