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Visuals such as charts, graphs, diagrams, and illustrations are an important
part of the reading done in this program. The main text, used as a central
part of the coursework, is written at approximately a ninth to tenth grade
level. Tests are based on a combination of text, lectures, handouts, and
audiovisual materials.
In addition to their
texts, students will read installation and service manuals, manufacturers'
service bulletins, and trade magazines. These materials are also used on the
job, as technical updating is a continuing process in this field.
View more information on reading skills in the Heating, Air Conditioning, Refrigeration
Technology program.

The required English course in this program is Communication Skills (COM 703))
or Composition I (ENG 105), which students take in their second term. In
their other courses, students make one-to-one oral explanations of procedures
and equipment. On the job, technicians must be able to adjust spoken
communications to their audience, using correct technical language with
coworkers and explaining procedures in simpler language to customers.
Writing activities in the
program include work orders and service reports. In the work place,
technicians may also be required to write a brief explanation to a
manufacturer justifying a repair as being in warranty. Clearly presented
details and correct spelling are important on all of these forms.
View more information on language skills in the Heating, Air Conditioning,
Refrigeration Technology program.

Students take Applied Math (MAT 772) in their first term. This
course moves quickly from basic arithmetic (whole numbers, fractions,
decimals, and per cents) to technical applications. In their other
coursework, students will learn to use formulas for area, perimeter, and
volume calculations; electrical calculations (Ohm's Law, resistances,
capacitance, power); and air flow calculations.
View more information on math skills in the Heating, Air Conditioning, Refrigeration Technology
program.

Strong reasoning skills are essential to success in this program. Students
must carefully follow sequential directions for equipment repair and
installation. They use comparison and contrast to identify an appropriate
replacement part when an identical one is unavailable. The troubleshooting
process for equipment repair requires accurately observing a malfunction,
tracing possible causes of the problem and selecting a workable solution.
View more information on learning skills in the Heating, Air Conditioning,
Refrigeration Technology program.

Students make considerable use of computers in this program. In Computer Load
Calculations (HCR 840), they use a program to perform load calculations for
equipment and duct sizing. Their Environmental Controls class (HCR 803)
includes a computer aided drafting component and computer building controls
programming. In Communication Skills, they will be briefly introduced to a
word processing program.
On the job, computers are
used for load calculations connected to sales, recordkeeping, ordering parts,
troubleshooting and continuing education.
View more information on computer skills in the Heating, Air Conditioning,
Refrigeration Technology program.
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