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Texts used in first-semester courses are written at the college level. These
texts are used as a central part of the coursework. Tests are based on a
combination of texts and lectures.
In addition to their
texts, students will also use standard office references such as a dictionary
and the Gregg Reference Manual. On the job they will also use company
procedure manuals and computer software manuals.
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about reading skills in the Administrative Assistant
program.
Communication skills are an
essential part of this program. In-class speaking activities include
explanations of procedures, short oral reports, and team projects.
Interviewing, telephone techniques, and customer relations are taught in the
program and used extensively on the job. Good listening skills are vital to
success on the job, as many directions are presented orally.
Students are expected to
possess strong English skills when they enter the program. In their
first-term Business English course
(ADM 157), they will review proper grammar, spelling, and punctuation.
These skills are applied as they compose business letters, memos, and reports
in the Business Communiction course
(ADM 154) and on the job. They may be asked to compose their own material,
and accuracy is essential.
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about language skills in the Administrative Assistant
program.
Business Math (BUS 112) is taken in
the first term. Strong arithmetic skills are essential for success in this
course. In their Intro to Computer Business Applications course (BCA 212),
students will be working with spreadsheets which will require them to create
simple math formulas. In the program and on the job, they will use an office
calculator. They may also be required to set up work schedules, calculate
discounts, and check invoices, etc., for accuracy. Accounting coursework is
included in this program.
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about math skills in the Administrative Assistant program.
Students must be able to follow logical sequences as they use computer
software manuals and receive instructions from others. They must also be able
to organize ideas logically when they explain procedures to coworkers. They
must be able to work independently, knowing when to use their own
problem-solving skills and when to ask for help.
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about learning skills in the Administrative Assistant
program.
In their first-term Computer Business Applications course (BCA 212), students
will be introduced to word processing, spreadsheet, graphics, desktop
publishing, presentation and data base programs. In subsequent terms, they
will develop proficiency and accuracy in using these applications. All of
these applications will be used extensively on the job.
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about computer skills in the Administrative Assistant
program.
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