Des Moines Area Community College.

Office Specialist Certificate

The Office Specialist certificate provides students with basic entry-level skills for office support positions. These skills include computer operations, business English, human relations, and office calculators.

Students who complete all courses will qualify for a variety of entry-level clerical positions.

Click here for printable Program Summary.

Required Courses

Course # Course Name Credits
BUS112 Business Math 3
MGT145 Human Relations in Business 3
ADM157 Business English 3
BCA133 Word Processing Skill Development I 4
ADM131 Office Calculators 1
BCA212 Intro to Computer Business Applications 3
Total credits required to complete this certificate  17

These credits are applicable to the Administrative Assistant AAS degree and the Office Assistant Diploma.

What Kind of Work Will You Do?

  • Schedule appointment, give information to callers, direct visitors to destinations
  • Read and route incoming mail
  • Handle many kinds of typing and filing duties
  • Process correspondence, minutes of meetings, and staff reports
  • May be assigned basic bookkeeping tasks

What Skills and Abilities Will You Need?

  • Work well on your own and with other people
  • Read and follow directions carefully and learn new techniques
  • Use the following equipment: computer, calculator, and transcription machine
  • Perform basic office procedures, record management and telephone techniques
  • Apply knowledge in business math, grammar, and spelling

What Else Should I Consider about this Special Certificate?

  • Basic math skills are required of all students
  • Many jobs may involve repetitive tasks with a minimum of physical activity