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Welcome to ADM 164

Administrative Office Applications

Kathleen Zimmerman, Instructor

 

 

 

Welcome to Class!

In this class you’ll get to discover your own talents and your own weaknesses!  The instructions for each assignment are minimal….and perhaps representative of the amount of instruction you might receive in an actual working setting.  You will draw upon your previous training to solve assignment problems.

    • You will draw upon your word processing experience to develop an appropriate format for a letter or to create a brochure; you may draw upon your math background to calculate statistics.
    • You will draw upon your advanced computer skills to know how to merge data from an Access database into a Word main document or how to create a PowerPoint chart based on Excel data or to obtain subtotals in a database.
    • You will implement skills learned in business writing techniques courses or office procedures courses in order to compose correspondence and reports appropriate for the situation. 

You will have the flexibility in this class to solve assignments in a manner that you believe is appropriate to the situation.  There may be no two assignments in the classroom that are completed in the same manner!  

The course can be frustrating…but it’s a chance to test your own skills before entering the job market!

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Instructor Information

Name

Kathleen Zimmerman

E-mail address

mkzimmerman@dmacc.edu

Phone number

515 . 965 . 7136

Fax number

515 . 965 . 7135

Office location

Bldg. 8, Rm. 6, Ankeny

Office hours

M/W 12:15-1:15, or appt.

T/R/F by appointment

I check voice mail and email during regular office hours but rarely on weekends

 

Course Information

Course title

Administrative Office Applications

Course number

ADM 164

Credits

3

Section number

 

CRN number

23003 for Spring ‘08

Days & Time

M/W 10:10 – 12:10

Location

Building 8, Room 1-E

To Register

http://www.dmacc.org/potienti.htm 

 

Course description

Administrative Office Applications incorporates simulated office activities into realistic workplace interaction. Students use integrated software to complete specialized tasks. Workplace basic skills including interpersonal skills, communication, team-work, creative thinking and problem solving will be developed. 

 

http://www.dmacc.edu/courses/descriptions.asp

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Prerequisites

ADM162, BCA213

 

Important Dates

Midterm

http://www.dmacc.edu/academiccal.asp (15-week course dates)

Final

http://www.dmacc.edu/academiccal.asp (15-week course dates)

 

Textbooks & Materials

Required textbooks

Coasters, Etc. by Maureen L. Margolies.  Thomson/South-Western Publishers.  ISBN 0-538-44389-8

 

You can purchase a book in person, Building 5, Ankeny Campus on the open racks with other textbooks. 

 

You can purchase a book via telephone.  Dial 515.964.6302.  The course is ADM 164 CRN 23003.  Have credit card in hand.

 

You can purchase a book online at www.dmacc.edu.  Click the Student Life & Student Services bubble, then click Bookstore.  You’ll need your PIN—the number used when you registered for the course.  To find the textbook, search for ADM164 23003 Again, have credit card in hand.

 

 

Required materials

The purchase of a memory stick which plugs into the USB port of a computer is highly recommended.

Software applications

Office 2003 including Word, Excel, Access, PowerPoint, Outlook

Software notice

“All the software on computers on campus which is used in this class is copyrighted; therefore, it is not for distribution, copying, or personal use.  This software is the property of Des Moines Area Community College.”  However, check the DMACC bookstore for educational discounts on software including Microsoft Office Suite, Professional edition for $10.                                        Return to Top

 

Course competencies

During this course, the student will be expected to:

 1.  Perform simulated office activities.

1.1   Use oral and written communication skills

1.2   Complete assigned tasks accurately

1.3   Apply correct spelling, punctuation, grammar, and proofreading

1.4   File accurately

1.5   Retrieve information when needed

2.  Identify problem-solving skills

2.1   Discuss various ways to solve a problem

2.2     Apply an appropriate problem solving skill to a specific situation

2.3     List steps used to solve a problem.

 3. Generate documents using an integrated software package

3.1     Demonstrate use of a spreadsheet program

3.2     Demonstrate the use of a word processing program

3.3     Demonstrate the use of a database program

3.4     Prepare documents using two or more software programs 

4.  Incorporate learning strategies and higher order thinking skills

4.1      Prioritize various office tasks

4.2     Demonstrate appropriate methods of performing various office tasks

4.3     Discuss different methods by which a task could be completed

5.  Develop effective/appropriate interpersonal skills

5.1     Apply effective listening skills

5.2     Demonstrate correct procedures for interacting with co-workers

5.3     Function as a team member

6.  Develop self-confidence

6.1      Use initiative in completing day-to-day tasks

6.2     Organize work

6.3     Manage time

6.4     Recognize the importance of keeping pace with changes in office skills, techniques, and changing technology

7.  Illustrate internal and external customer relations

7.1      Apply speaking skills

7.2     Apply writing skills

7.3     Practice an enthusiastic, positive, and tactful approach to others

7.4     Apply problem-solving and negotiation strategies

 

 

Course Policies

Attendance

Attendance is expected at each scheduled class; class participation comprises 15% of your grade.

Homework

Most assignments will be performed during classroom hours in order to develop skills such as communication, problem solving, thinking, teamwork, and others associated with an office environment.

Tests

At the end of the simulation there is a “wrap up” project that will incorporate skills developed during the course of the semester.

Evaluation

Evaluation is based on points accumulated from assignments as well as participation. .

Grading criteria

A = 90% to 100%

 

B = 80% to 89%

 

C = 70% to 79%

 

D = 60% to 69%

Classroom conduct

As a courtesy to classmates:

  • Give undivided attention when anyone in the room is addressing the class
  • No cell phones in class (unless an emergency exists)
  • No gum chewing or refreshments in class
  • No children in class

Missed exams

Exams, per se, are not used in the course.  However, there is an end-of-semester project that incorporates features and skills used throughout the semester.

Late assignments

Late assignments receive half credit. 

Extra credit

There are no extra-credit opportunities in this course.

Study expectations

Students are expected to be resourceful in solving problems that arise from assignments.  This may include taking the initiative to use reference manuals, internet sites, library resources, etc.

Late assignments

Late assignments receive half credit.

Academic Integrity

It is important that you are aware that engaging in any form of plagiarism is considered academic misconduct by the college and various disciplinary actions may be taken, including expulsion from the college. Plagiarism is defined as the appropriation of and use of another person's writing and passing it off as the product of one's own efforts. If you copy someone's work and submit it as your own, it is plagiarism. (See DMACC's Student Handbook for further information).

 

Academic Integrity, doing ones own work in course assignments and on tests, is one of the most important values in higher education. Receiving credit for cheating violates that value. It is unacceptable for you to copy or submit another person's work as your own, allow another person to complete your work for you, complete work for another student, or use unauthorized resources for tests. If you participate in cheating or plagiarism you will receive a failing grade for the semester. 

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DMACC WebMail

Each student at DMACC has an email account, free of charge.  Any communication from me to you will exclusively be via your DMACC Webmail account.  An easy way to access your DMACC Webmail account is to go to the DMACC Home page at http://www.dmacc.edu/.  Then click the WebMail link located on the right side of the screen. To enter Webmail, you will need your login and password.  Your login is your first initial, middle initial, and last name.  Example:  mksmith.   Your password is the last four digits of your social security number.  If you are unable to get logged in, dial (515) 965-7300 or send an email to helpdesk.                                           Return to Top

 

Weather policy

“Individual circumstances such as health, childcare, rural roads, distance from the College, etc. can vary greatly among students and staff.  It is always DMACC’s goal to provide safe learning conditions, as well as provide the opportunity for students to attend classes when the vast majority is able to safely attend.  The final decision to come to College can only be made by the individual student based on their specific extenuating circumstances that may make it unsafe for them to travel.  During adverse weather, DMACC faculty is considerate of students who are unable to attend classes due to unique extenuating circumstances.  It is the responsibility of each faculty member to notify their students (in addition to their dean or provost) thru some predetermined means if they must postpone or cancel a specific class due to weather or illness.”

 

 

Academic dishonesty

Refer to the DMACC Student Handbook:

http://www.dmacc.edu/handbook/welcome.asp

DMACC Information Web Sites

DMACC home page

http://www.dmacc.edu/

Instructor home pages

http://www.dmacc.edu/instructors/welcome.asp

Admissions & registration

http://www.dmacc.edu/potienti.asp

Cellular phone use statement

http://www.dmacc.edu/student_services/cellphone.asp

WebCT

http://webct.dmacc.edu/webct/public/home.pl

Student handbook

http://www.dmacc.edu/handbook/welcome.asp

Add/drop dates

http://www.dmacc.edu/registration/add_drop.asp

Refund policy

http://www.dmacc.edu/refund.asp

Support Services

Accommodations

“It is the policy of DMACC to accommodate students with disabilities.  Any student with a documented disability who requires reasonable accommodation should contact the special needs coordinator at 515-964-6850 voice or 515-964-6810 TTY.”

Services for students with disabilities

http://www.dmacc.edu/student_services/disabilities.asp 

 

Contact the special needs coordinator at 515-964-6850V,
515-964-6809 TTY or the counseling & advising office on any campus for an Application for Accommodation.

Academic & educational advising

http://www.dmacc.edu/advising/welcome.asp

Career counseling

http://www.dmacc.edu/counseling/

Library

http://www.library.dmacc.edu/

 

Building 6, room 3

Monday – Thursday 7:30 am to 9:00 pm

Friday – 7:30 am to 4:00 pm

Saturday – 8:00 am to 1:00 pm

Academic Achievement Center

http://www.dmacc.edu/student_services/academic_achievement_center.asp

 

Provides academic assistance for students on a drop-in basis.  Also serves as a make-up testing center.

 

515-964-6558 or 1-800-362-2127 ext. 6558

 

Building 6, Room 20

Monday – Thursday 8:00 am to 7:00 pm

Friday – 8:00 am to 2:30 pm

NOTE:  Summer hours may vary