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Mary Jane Green Instructor Business & Management Group Leader Business & Technology Department Boone Campus |
ADM 164 – Administrative Office Applications
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At Work in the Office, by Geiger, Witherow & Caton, Glencoe McGraw-Hill, 1998. ISBN: 0-02-803074-5
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This course incorporates simulated office activities into realistic workplace integration. Students use integrated software to complete specialized tasks. Workplace basic skills including interpersonal skills, communication, teamwork, creative thinking and problem solving will be developed. Prerequisites: BTEC 204, BTEC 356
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During this course, the student will be expected to: 1. Perform simulated office activities. 1.1 Use oral and written communication skills. 1.2 Complete assigned tasks accurately. 1.3 Apply correct spelling, punctuation, grammar, and proofreading. 1.4 File accurately. 1.5 Retrieve information when needed.
2. Identify problem solving skills. 2.1 Discuss various ways to solve a problem. 2.2 Apply an appropriate problem solving skill to a specific situation. 2.3 List the steps used to solve a problem.
3. Generate documents using an integrated software package. 3.1 Demonstrate use of a spreadsheet program. 3.2 Demonstrate the use of a word processing program. 3.3 Demonstrate the use of a database program. 3.4 Prepare documents using two or more software programs.
4. Incorporate learning strategies and higher order thinking skills. 4.1 Prioritize various office tasks. 4.2 Demonstrate appropriate methods of performing various office tasks. 4.3 Discuss different methods by which a task could be completed.
5. Develop effective/appropriate interpersonal skills. 5.1 Apply effective listening skills. 5.2 Demonstrate correct procedures for interacting with coworkers. 5.3 Function as a team member.
6. Develop self-confidence. 6.1 Use initiative in completing day-to-day tasks. 6.2 Organize work. 6.3 Manage time. 6.4 Recognize the importance of keeping pace with changes in office skills, techniques, and changing technology.
7. Illustrate internal and external customer relations. 7.1 Apply speaking skills. 7.2 Apply writing skills. 7.3 Practice an enthusiastic, positive, and tactful approach to others. 7.4 Apply problem-solving and negotiation strategies.
8. Utilize reference materials and resources. 8.1 Consult appropriate reference materials to complete business documents. 8.2 Modify documents using references including an office handbook. 8.3 Use reference materials and resources in producing a report.
9. Generate incoming and outgoing correspondence. 9.1 Demonstrate the procedures for processing incoming correspondence. 9.2 Demonstrate the procedures for preparing outgoing correspondence including facsimiles and e-mail.
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Introduction to Class Software Review as needed Windows Outlook Microsoft Office 2003 (Word, Excel, PowerPoint, Access) Internet Activities 1-20 Other projects as assigned In-Class Final Activity
Due DatesThe simulation consists of four Weeks plus a Final Activity.
Each Week typically consists of five Activities and each Activity could consist of multiple parts. Four of the Activities you complete independently. The fifth Activity is a Team Activity and is to be completed jointly. The due date for each Week—including the Team Activity—is shown on the course schedule..
As a team, you will need to decide how the workload will be distributed and at what point work on the Team Activity will commence. Maybe it would be beneficial to review the team activity at the beginning of the Week so that you can work on your portion of the team activity concurrently with your other Week Activities.
ScoringEvery document you submit is eligible to receive 10 points. Typically there is no one right way to format a document. However, formatting should be “mailable”. That is, it must be of comparable quality to a professionally prepared document that would be produced in the workplace. Errors and omissions will result in point deductions. On the other hand, it’s possible to earn unannounced bonus points for demonstration of quality above and beyond normal expectations.
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As an adult learner, you are expected:
1. Attend all classes. Team work is an important part of this course, and it can only be achieved by daily class attendance. Your presence at all class sessions and your active participation in class discussions are encouraged. Your instructor may request written verification of time missed from classes. Extenuating circumstances will be handled on an individual basis for absences. It is your responsibility to find out what has been missed and to see if the work can be made up. Names of chronic non-attending students will be reported to the Financial Aid Office early in the semester and as the need arises. This may impact your financial aid.
2. Complete all assignments. It is important to complete all assignments to ensure successful completion of the course. All outside assignments are DUE ON THE ASSIGNED DUE DATE. Late assignments will not be accepted. If you are absent from class when the assignment is given, it is your responsibility to find out what was missed and complete assignments as scheduled. A FAX number (515-433-5033) and your instructor's email address (mjgreen@dmacc.edu) are provided for your use in submitting assignments or contacting the instructor for information. Being absent is not an excuse for missing a due date.
The Final In-Class Project will be completed the last two hours of the class and during the final exam time on Monday, May 1, 2006, from 8:00 a.m. – 10:15 a.m.
Rules for Academic Achievement Center: 1. Have the proper photo identification—Student ID or driver’s license.
2. Plan the testing time carefully--once the student starts an exam, he/she must finish it. The student will not be allowed to take part of an exam, leave for some reason, and come back to finish it.
3. The Academic Achievement Center’s hours are posted outside the room. The AAC is open only when classes are in session.
The
Academic Achievement Center’s schedule is:
3. Library & Computer Lab Hours. The Boone Campus Library hours are:
During vacations and in-service days, the library hours are posted in advance at the library entrance. The Computer Lab hours are the same as the library hours.
4. Academic misconduct. Engaging in any form of plagiarism or cheating on an exam, quiz, or other assignment will result in an F grade for the particular assignment. For more information regarding academic misconduct, see DMACC educational services procedures board policy reference No. 4670 or http://www.dmacc.edu/handbook/welcome.asp.
5. Complete a withdrawal. If you stop coming to class, you must complete a withdrawal form (available in the main office) to officially withdraw from the class. Failure to do so may result in an F on your transcript.
6. Complete the course. Incompletes are given only to those students who are unable to complete the work due to serious illness, hospitalization, or a death in your immediate family, or other extenuating circumstances AND who have only a small portion of course work to complete; for example, one or two tests. Incompletes are not given to students for poor attendance or a grade below C.
7. Inform instructor of physical or learning disabilities. It is the policy of DMACC to accommodate students with disabilities. Any student with a documented disability who requires reasonable accommodation should contact the special needs coordinator at (515) 964-6850 voice or (515) 964-6810 TTY.
8. Challenge tests. Students can test out of some DMACC classes. Arrangements must be made with Jinny Silberhorn in the AAC. Challenge tests must be taken before midterm, preferably the first week of classes. Students attempting a challenge test must continue attending classes until they receive notification of the results. There is no challenge test for Administrative Office Applications.
9. Cell phone guidelines. Des Moines Area Community College is committed to providing an environment conducive to learning. To that end, cellular phone use should be kept to a minimum and conducted in designated areas only. If cellular phones must be used while at DMACC, users should be respectful of others by following the guidelines outlined below:
If cellular phone use is necessary, while on campus:
● Turn cellular phone ringer off or set to “silent” upon entering any classroom, computer lab, library, or auditorium.
● Short, quiet cellular phone conversations may take place in corridors, away from doorways. Please move extended conversations outside of the building.
● Move immediately to a hallway when placing or receiving calls. (Take your belongings with you if you must move to make a phone call.)
● Be courteous to others by keeping your voice at a low volume.
● Cell phones with picture taking capabilities are not allowed in changing rooms or locker rooms. Individuals wishing to take photos in any recreation facility must have DMACC permission first.
● Faculty members have the right to limit the use of cell phones with picture taking and text messaging capabilities in their classrooms, especially during examinations. Therefore, you are asked to turn off your cell phone when taking an exam. 10. General Classroom Procedures. As a courtesy to your classmates, please: R No children in the classroom. R Cell phones must be turned off in the classroom. R No food or drink in the classroom.
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Weighting will be: Activities 1 – 20/Other Projects as Assigned 60% Final Project 30% Participation 10%
Activities 1-20 Your text consists of 20 activities. Each activity is typically comprised of several projects/documents. Some activities are team activities.
In-Class Final Project There will be an in-class final project. Written questions about the software or task methodology may be included.
Other Projects The following grading scale will be used to
determine your final grade:
This syllabus is representative of materials that will be covered in this class; it is not a contract between the student and the institution. It is subject to change without notice. Any potential exceptions to stated policies and requirements will be addressed on an individual basis, and only for reasons that meet specific requirements. If you have any problems related to this class, please feel free to discuss them with your instructor.
If weather conditions in the early morning hours warrant the decision to cancel classes due to in inclement weather, the decision will most generally be made around 6 a.m. As soon as a decision has been made to cancel Boone Campus classes, the radio stations listed below will be contacted.
Listen to the following area radio stations for weather cancellations:
Cancellation announcements will also be recorded on the Boone Campus telephone system. The direct number for Boone Campus is 432-7203. Students and/or staff can also call toll free 1-800-362-2127, press 3 for Boone Campus to hear announcements of weather cancellations. Weather cancellations will also be announced on DMACC’s web site www.dmacc.edu.
When weather conditions in the early morning delay the start of classes (for example 10 a.m.), offices will be open for business at the designated time. Classes will begin with the first full class period beginning on or after the designated time.
If the weather condition during the school day warrants an early dismissal, the decision to close will be made and staff and the radio station will be notified as soon as possible. The decision to cancel evening classes will most generally be made by 4:30 p.m.
Weather Policy “Individual circumstances such as health, childcare, rural roads, distance from the College, etc. can vary greatly among students and staff. It is always DMACC’s goal to provide safe learning conditions, as well as provide the opportunity for students to attend classes when the vast majority is able to safely attend. The final decision to come to College can only be made by the individual student based on their specific extenuating circumstances that may make it unsafe for them to travel. During adverse weather, DMACC faculty is considerate of students who are unable to attend classes due to unique extenuating circumstances. It is the responsibility of each faculty member to notify their students (in addition to their dean or provost) thru some predetermined means if they must postpone or cancel a specific class due to weather or illness.”
If the college is closed, we do not have class. If the college is open, but class is canceled for some reason (listed above), students will be notified by a posting on the classroom door and/or an email to their DMACC Web Mail address from their instructor. Students will not be called about the class cancellation.
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