DMACC Student Handbook: Services for Students

Bookstores

College bookstores are located at all DMACC campuses to serve students, faculty and staff. Textbook purchases should be made at the campus location of the class. Textbooks for TV and online classes are carried by the Ankeny bookstore only. Arrangements may be made to deliver the books to other DMACC bookstores. MasterCard, VISA and Discover credit cards are accepted. Picture IDs are required for all Financial Aid, voucher and check purchases. Students with prewritten checks from parents must also present a picture ID. Checks must be written for the amount of purchase only and payable to DMACC or Knowledge Knook Bookstore. Hours of operation vary at each campus.

A cash register or financial aid receipt is required for a full refund or exchange of any textbook. Textbooks may be returned within 14 days from the beginning of each semester, as long as the textbook is in the same condition as when purchased. Check with the bookstore for further details of the Bookstore Return Policy. Materials purchased with a check require ten working days for a refund check to be issued. Students receiving funds from an agency must pick up a voucher in Student Accounts before purchasing books and supplies. Financial Aid recipients may use their excess aid to purchase books and other educational-related supplies. Visit the Knowledge Knook Bookstore website for more information. www.dmacc.edu/student_services/bookstore.asp