DMACC Student Handbook: College Communications

Technology Assistance

1. Logging on to an on-campus, networked computer:
   a. Enter your User Name and Password. For assistance, see www.dmacc.edu/helpdesk.
   b. DMACC computer lab locations and hours can be accessed at www.dmacc.edu/helpdesk/pc_labs.htm.
2. Accessing Webmail (email)
   a. Same User Name & password as logging on to an on-campus computer (see #1 above). Open the DMACC web site: www.dmacc.edu.
   b. For assistance or information about how to access your DMACC email off-campus, see www.dmacc.edu/helpdesk/webmail.htm.
   c. DMACC personnel will send all email correspondence to your DMACC email address.
   d. You may also forward your DMACC email to a personal email account by completing the following steps: On campus, go to www.dmacc.edu/helpdesk/forward_email.htm. From an off-campus location, go to www.dmacc.edu/helpdesk/forward_email_webaccess.htm.
3. Online/Blended Course Information
   Students enrolled in Online and Blended Courses should see www.dmacc.edu/online for additional information or contact the helpdesk at 515-965-7300 or email them at helpdesk.
4. Accessing or providing Financial Aid Information through the FAFSA website:
   a. On the Web address: www.fafsa.ed.gov
   b. Your PIN is a four-digit code assigned by the Federal Student Aid Program.