Financial Aid Office Hours/Contacts

Main Financial Aid Office Location
Ankeny Campus, Building 1

Mailing Address
Des Moines Area Community College
Attention: Financial Aid Office, Building 1
2006 South Ankeny Boulevard
Ankeny, IA 50023-8995

Important Phone Numbers
(515) 964-6282
1-800-362-2127 (option 3)
(515) 964-6391 (Fax)

Hours of Operation
Weekdays 7:30 am - 4:30 pm
Summer Hours: Weekdays 7:30 am - 4 pm

Email
finaid@dmacc.edu

Other Campuses
General information is available at Urban, West, Newton, Boone, & Carroll campuses in the Student Services Office. For further information, call (515) 964-6282 or 1-800-362-2127 (option 3)

DeLores Hawkins   
District Director                    
964-6514                                      
dwhawkins@dmacc.edu
Oversees Financial Aid Department, Student Financial Aid Appeals, Scholarships and Veterans Affairs

Ben Rikkels
Advisor 
964-6640                                      
bhrikkels@dmacc.edu
Return of Title IV, Non-Attending & Quit-Attending Procedures, Satisfactory Academic Progress, Graduation Plans, Developmental Course Approval

Revae Nelson 
Advisor                          
964-6640                                      
rknelson@dmacc.edu
Special Consideration Forms, Independent Appeal Forms, Pell Grant Reporting, Iowa Grant, Satisfactory Academic Progress, Consortium Agreements, Refund Report

Barb Badger
Advisor                                
965-7179 (Ankeny)                      
bjbadger@dmacc.edu
Part time at Ankeny Campus, Part time at Urban Campus; Satisfactory Academic Progress, Study Abroad, Special Consideration Forms, Independent Appeal Forms, TRIO Grant

Pat Butin
Coordinator of Veterans Affairs & Scholarships
964-6278                                      
pbutin@dmacc.edu
District-wide Coordinator for Veterans Affairs, DMACC Foundation Scholarships

Katie Van Roekel 
Administrative Assistant 1                     
965-7302                                      
kmvanroekel@dmacc.edu
Assists Director, Timekeeper, Document Imaging

Phyllis Bailey 
Financial Aid Specialist                           
964-6380                                      
ptbailey@dmacc.edu
 Front Counter Specialist, Financial Aid Generalist

Sharon Brown
Financial Aid Specialist                           
964-6674                                      
sebrown@dmacc.edu
Verification and Direct Loan Processing, Tuition Remission

Joni Moore-Dougherty  
Financial Aid Specialist           
964-6225                                      
jmmoore-dougherty@dmacc.edu
Alternative Loan Processing, Exit Counseling, Direct Loan Processing, Financial Aid Generalist, Transfer Monitoring

Nancy Wille 
Financial Aid Specialist                            
964-6261                                      
newille@dmacc.edu
Direct Loan Processing, Direct Loan Reconciliation and Reporting Origination, Change Records (electronically).  Manifest and 30-Day, Warning Reports

Doreen Jamison  
Financial Aid Specialist                     
964-6888                                      
dkjamison@dmacc.edu
Work Study, Verification Processing, Citizenship, Selective Service

Sarah Carlson 
Financial Aid Specialist                         
964-6553                                      
skcarlson4@dmacc.edu
Document Imaging, Iowa Vocational Technical Grants, Satisfactory Academic Progress Appeals, Verification Processing

Natalie Coulson 
Financial Aid Specialist                      
964-6016                                      
nscoulson@dmacc.edu
Student Aid Reports (FAFSA electronic versions), FAFSA Corrections, Verification, Cancellation and Default Notifications, Verification Processing, Financial Aid Generalist