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April 2005 Edition |
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Classes Ankeny Campus Select from these dates: April 6, May 11 or June 15 Cost: $250.00
Contact Gene Lesch at 515-965-7349 or gllesch@dmacc.edu for more information about the above Lean class ______________________ Creating Loyal Customers: A customer service course designed to help organizations build a stronger service culture and create a level of service that helps eliminate customer defections and increase customer satisfaction Ankeny Campus April 21 Cost: $139.00 Contact Bonnie Slykhuis at blslykhuis@dmacc.edu or 515-965-7011 for more information about the above customer service class.
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DMACC Offers Course In International Business
DMACC is pleased to offer a dynamic new course in International Business starting in the Summer of 2005. Titled BSAD 255, the three credit hour course is designed for students and practitioners of international trade to understand the complexities and dynamics of global international trade. The course will examines the role of government, cultural, economic, legal, political, social, and the technological environments and innovations affecting international business. Topics covering marketing, management, human resources, logistics and distribution, supply-chain management, technology, foreign exchange and other ‘hot-button’ issues will be discussed. Ways to determine how to make Iowa’s economy globally competitive will also be discussed at length. Courses are scheduled to be offered at the DMACC Ankeny campus and the John Pappajohn Campus in downtown Des Moines. Accelerated, customized program with special focus on any given area, can also be considered. For more information, please contact DMACC instructor Reggie Sinhaa at rsinhaa@dmacc.edu .
DBR Adds Safety Instructor to Its Team In a response to a growing demand for safety training, DMACC Business Resources (DBR) has hired Ann Wolfinger as a trainer and coordinator of safety classes. Along with her teaching duties, Ann will also consult with businesses on regulations and compliance with OSHA standards.
Ann has worked in facility management and safety for 15 years. Ann is an OSHA General Industry Outreach trainer and has completed training in AC/DC basic electricity, 30-hour Construction Safety and Health and NEC electrical requirements for electricians. Ann has also worked in the legal and accounting fields. Contact Ann at awolfinger@dmacc.edu or 515-964-6896 for your safety training needs. DBR Partner's with GATC to Offer Training to Printers DMACC Business Resources is partnering with the Graphic Arts Training and Consulting Group (GATC) to offer a series of state-of-the-industry classes specifically designed for the printing and graphic arts industry. This comprehensive training will be available at a fraction of the normal cost thanks to a business network training project. Courses include:
· Adobe Illustrator, Photoshop and Acrobat Professional · Makeready Reduction · Solving Printing Problems · Press Fingerprinting · Press Maintenance · Inside the Printing Unit · Controlling Color and Quality During the Press Run Recently, GATC has updated their mobile prepress lab in order to supply the latest equipment and software to employees. In addition, new pressroom courses are being offered. And, because of grant funds, DMACC can offer 3-hour classes for $50 and 6-hour classes for $88 per person. These state-of-the industry classes are available only to those companies who pre-register and signup for the business network training project. Companies interested in sending employees to the training should contact Glenn Volkman at gavolkman@dmacc.edu or 515-964-6468.
DMACC Business
Resources Joins
In order for DBR to best serve area
companies with their safety training needs,
a new alliance between the U.S. Department of Labor's Occupational
Safety and Health Administration (OSHA) and Des Moines Area Community
College has been formed.
This alliance will provide expertise to develop training and education programs for students from businesses. The alliance will be addressing safety and health related topics such as electrical safety, hazardous materials and working in confined-spaces, as well as general OSHA compliance topics. Information will also be provided about recognizing and preventing workplace hazards and developing ways to communicate safety information to employers and workers through the media, electronic assistance tools, and web sites. Click on http://www.dmacc.edu/dbr/safety.asp for more information about DMACC safety. Featured Employee
Dennis Hayworth – IWE Area Resource Specialist
Dennis holds a B.A. in Business Administration with
twenty-five years experience in the waste management and recycling
fields. Dennis’s previous work experience includes working for Waste
Management of Iowa and BFI Waste Systems specializing in waste and
recycling system design and development, recycled goods brokering, waste
coordination and service for large special events, fleet management, and
marketing.
dahayworth@dmacc.edu to find out how your company can reduce
waste and conserve landfill space. |
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